Shipping Policy
Thank you for choosing AM VAPES. We are committed to providing you with a seamless shopping experience backed by reliable shipping directly from our Sydney warehouse.
Scope of Application
This Shipping Policy applies to all disposable vape products sold on https://alibarbarvapou.com ("the Website"), covering all brands available on our store.
Our Advantage: Local Australian Stock
Every product you see on our website is physically stocked in our Sydney warehouse. This means no international freight delays, no customs uncertainty, and a smooth dispatch process handled entirely within Australia.
Shipping Policy
Dispatch Location: All orders are shipped from our warehouse in Sydney, Australia.
Shipping Carrier: Australia Post
Handling Time: Orders are processed and packed within 1-2 business days, then handed to Australia Post on the next business day. Most orders are dispatched within 3 business days.
Shipping Service: Australia Post Standard Express
Shipping Label: Fast Dispatch from Sydney via Australia Post
I. Order Processing
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Processing Time: Our team works to process and pack your order carefully. Typically, orders are processed and packed within 1–2 business days, after which they are handed to Australia Post on the next business day. We generally dispatch all orders within 3 business days of purchase.
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Verification: All orders are subject to age verification. You must be at least 18 years old to purchase. We reserve the right to request proof of age and to cancel any order that fails verification.
II. Shipping Method & Delivery
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Shipping Partner: We ship exclusively with Australia Post, using their standard express service for fast, reliable, trackable delivery across Australia.
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Shipping Speed: Once your parcel is with Australia Post, delivery speed is determined by their standard express network. Please refer to Australia Post’s service guidelines for estimates to your area.
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Tracking: You will receive a confirmation email with a tracking number as soon as your order is dispatched. You can track your parcel directly on the Australia Post website.
III. Shipping Costs
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Transparent Calculation: Shipping costs are calculated based on the weight of your order, the destination, and the Australia Post service used.
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At Checkout: The exact shipping cost will be clearly displayed at checkout before you finalise your order. There are no hidden fees from our side.
IV. Customs & Duties (Domestic Orders)
All stock is held and shipped from our Sydney warehouse to Australian addresses. There are no customs duties, import taxes, or international clearance fees. The price you see at checkout is final for delivery within Australia.
V. Payment & Additional Bank Fees
Our payment processing is handled via an international merchant account. Depending on your card issuer and the type of card you use, your bank may charge you a small international transaction fee. This fee is not levied by AM VAPES and is entirely beyond our control. We recommend checking with your bank before placing your order if you are concerned about potential charges.
VI. Important Information & Responsibilities
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Age Restriction (18+): By placing an order, you confirm you are at least 18 years old. Orders that do not meet this requirement will be cancelled.
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Address Accuracy: Please provide a complete and correct shipping address. We are not responsible for orders delivered to an incorrectly supplied address.
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Lost or Delayed Parcels: Every order includes tracking. If your parcel has not arrived within a reasonable timeframe, contact us and we will assist in lodging an enquiry with Australia Post.
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Damaged or Faulty Items: We do not accept general returns, but if your item arrives damaged or defective, please refer to our After-Sales & Refund Policy for how we will make it right.
Contact Us
If you have any questions about shipping, please reach out:
Email: ericpatterson7985@gmail.com
AM VAPES – Fast Dispatch from Our Sydney Warehouse, Delivered with Australia Post Standard Express.
